Privacy Policy

This Privacy Policy describes how Radency sp. z.o.o (hereinafter referred to as “we”, “us”, “our” or “Radency”) collects, stores, and uses user’s (“you”, “your”) personal data and applies to www.radency.com (“Website”).

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This Privacy Policy applies to all visitors to this Website.

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By accessing and using the Website you agree to the collection and use of information in accordance with this Policy. If you do not agree, discontinue your use of the website.

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What data we collect

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While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This personally identifiable information may include, but is not limited to:
 

• Contact information: first name, last name, email address, phone number.

• Cookies and usage data: device and browser type; IP address; pages you visited, date and time of your visit, geolocation data, unique device identifiers, and other diagnostic data.

 

How we collect data 

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We may collect your data in the following ways: 

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• When you fill out the contact form or reach us by email, we’ll use the personal data you’ve provided to contact you regarding your request. 

• When you download a whitepaper, a guide, or an ebook from our website, we’ll use your personal data to conduct some marketing analytics and/or we may reach out to you to find out if there is any business opportunity for cooperation.

• When you visit our Website we may collect your data using cookies and similar tracking technologies to track the activity on our Website to analyze and improve the Website. Personal data may be collected using the following services: analytics providers (Google Analytics and Mouseflow, Hotjar, LuckyOrange) advertising networks (Google Ads, Bing Ads); and social networks (Facebook, Linkedin, Twitter).

• Also, we may add your contact information, received from you through our website or by email, together with some publicly available information about you and your company to our CRM system for marketing analytics in order to study our clients’ profiles and do some analytics. 

 

How we use the collected data 

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We may use the information we collect from you in the following ways:

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• To improve the Website functionally and its user experience, and for Website usage statistics.

• To detect, prevent and address technical issues.

• To contact you in response to the submitted contact form by you. 

• To send periodic emails regarding our services and products.

 

 

Transfer of data

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We do not sell, trade or transfer any individual user data to any third party, except for complying with corresponding laws or legal acts or protecting the users’ personal data.

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However, we may share our customer data with third parties to perform services on our behalf. 

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Third-party links

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Our site may contain links to other sites. Other sites may also link to our site.

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We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

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Data protection

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The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information provided to us.

 

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

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If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Radency aims to take reasonable steps to allow you to change, update or delete your personal data from our system, or request to limit the processing of your personal data.

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If you want to be informed what personal data we hold about you and if you want it to be changed or removed from our systems, please contact us through our contact form or email us at hello@radency.com.

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How “Do Not Track” requests are handled

This Website does not support “Do Not Track” requests. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

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You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

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Changes to this Privacy Policy 

Radency may occasionally update this Policy to reflect company and customer feedback. 

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Contact information

For any questions about this Privacy Policy or our use of your personal information, you can contact us through email at hello@radency.com or by submitting the contact form.