AI-powered platform for consultants integrated with Meta, Stripe, and Telegram

New Zealand

Platform integrations

AI product features

MVP to production

Messenger-native

Built entirely inside
messaging apps

In-chat payments

From message to
transaction in one flow

AI-driven workflows

Core interactions
powered by AI

Business context

A New Zealand–based client aimed to enable paid consultations directly inside WhatsApp, Instagram, Facebook, and Telegram, no apps or registration. This required building a system that runs entirely within messaging platforms, supports in-chat payments, and uses AI as a core interaction layer, all under strict Meta's platform and data constraints.

“This isn’t a typical platform, it’s messaging, payments, and AI working together inside systems we don’t control. The biggest challenge wasn’t building features, it was working within Meta’s constraints while keeping the experience seamless for users.”

Eduard Dolynskyi

Solution Architect at Radency

Connect experts with users directly via messaging apps

Building a messenger-native consultation platform meant solving three core constraints. Operating fully within Meta and Telegram ecosystems under strict messaging and data rules. Enabling secure, in-chat payments without redirecting users. Embedding AI into onboarding and consultations without exposing sensitive data

Integration

Connectivity

Custom webhooks routing verified messages through Meta.

Privacy

Anonymity

AI assists payments with no sensitive data stored.

Experience

Fluidity

Consult and purchase without leaving the chat.

Radency built an AI platform for consultants connected with Meta, Stripe, and Telegram

Radency designed and delivered a messenger-native system that connects messaging platforms, payments, and AI into a single workflow

Designed a no-app consultation flow

We mapped the end-to-end journey: experts create a profile on the platform and connect their WhatsApp, Instagram, Facebook, or Telegram. Users find the expert’s page, choose a preferred messenger, and start the consultation there.

Built Meta integrations

We built a Meta-compliant messaging pipeline: when a user messages an expert, Meta triggers a webhook that delivers the message to our server. As the expert replies, the response is sent back through Meta’s API, passes validation/approval checks, and then is delivered to the user.

Designed an AI onboarding assistant

Our team built an OpenAI-powered assistant that guides experts through registration and profile setup. Experts chat with the bot, and it fills in their profile while keeping payment data anonymized and accessible only for verification.

Integrated with Stripe for paid consultations

Users choose a service (an expert reply or a video call) via an in-chat button and pay without leaving the messenger. The expert then sees the payment status and transaction details in their account on the platform.

Delivered a secure, mobile-first expert workspace

We shipped a pixel-perfect expert workspace with Google/LinkedIn auth, two-factor authentication, and an AWS/Docker-based deployment, backed by PostgreSQL and Redis for reliability.

Results achieved with Radency

Connectivity

Platform integrated with Meta and Telegram

We connected the platform with Meta and Telegram, letting users chat with experts across all popular messaging apps.

Usability

AI-assisted onboarding

An OpenAI-powered assistant helps experts register, create profiles, and build portfolios in minutes.

Monetization

Secure payments via messengers

Users can purchase services via in-chat buttons, while Stripe handles payment processing.

Scalability

End-to-end ecosystem

The platform connects 6 services in one system: Meta APIs, Telegram Bot API, OpenAI, Stripe, accounting (Intuit), and an affiliate/referral link system for expert pages.

Let's talk

“Working within Meta’s constraints forces you to design the entire system differently, especially when payments and AI are part of the flow.”

Eduard Dolynskyi

Solution Architect at Radency

Messenger-native‍

AI system

The platform was built as a messenger-native AI system that connects experts and users through WhatsApp, Instagram, Facebook, and Telegram without requiring user apps or registrations. Experts work from a web dashboard, while users stay entirely inside their preferred messaging apps

Multichannel messaging

Communication runs through Meta APIs and Telegram Bot API using custom webhooks, verified message templates, and approval flows.

AI onboarding & consultation
assistance

Experts interact with an OpenAI-powered assistant to register, describe expertise, and build portfolios via chat.

In-chat payments &
monetization

Users purchase services directly inside messengers using in-chat buttons. Stripe processes payments, while experts track earnings in their platform accounts.

Expert dashboard &
personalization

Experts manage profiles, conversations, analytics, and AI settings from one dashboard. Profiles support branding options such as custom names, colors, logos, and referral links.

Affiliate & referral tracking

Each expert has a unique referral link to their profile. The platform tracks incoming users, helping experts grow their audience and measure the impact of promotions.

Security, access &
infrastructure

The platform includes social login, two-factor authentication, role-based access, and strict handling of sensitive data.

From concept to a production-ready AI consultation platform

In 6 months, we built a consultancy platform with AI capabilities, Meta and Telegram integrations, and expert tools

Before

Fragmented expert consultations

No monetization

Meta APIs blocking real-time messaging

No visibility into expert performance

After

Unified AI-powered platform for WhatsApp, Instagram, Facebook, and Telegram

In-chat payments via Stripe

Meta-compliant messaging pipeline

Analytics dashboard with insights into revenue, engagement, and consultations

Increase your team velocity

Book a free consultation to see how our certified engineers can be embedded into your product development process

If you have more engineers like this, I'll make space for them.

Shireen Missi

Engineering Manager at n8n

I'm delighted to say that deciding to go with Radency has taken away a key area of stress in my life!

Daniel Mohamed

Founder & CEO at Urban Intelligence

They have exceeded expectations in terms of value for money, professionalism, and quality.

Owen Balk

Co-founder at Fynlo AI

They really took the time to understand our project and asked the right questions.

Xavier Bidault

CEO, Momentz Sports

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