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Business context
A US property management firm with 20+ years in market was losing ground at industry roadshows. Buyers kept asking the same question — "do you have AI?" — and competitors were already demoing it. The CEO had a dozen ideas. He needed one shipped.
The constraint that
shaped the stack
Discovery to production, in five phases
Results achieved with Radency’s AI team

A working product, not a demo
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Key features shipped
Everything runs locally. Embeddings, reranking, and generation sit on a self-hosted Llama 3.3 model. No data leaves the servers, which keeps it compliant and cheaper than running cloud LLMs.
Different processing pipelines handle different file types: PDFs, tables, scans, multi-report packets. OCR cleans up messy scans. Metadata routing sends files to the right parser.
Users can just ask questions instead of scrolling through 100-page reports. A query like “Compare assets with liabilities this quarter” gets an instant, context-aware answer.
Access is locked down by role. Right now only managers and operators can use it. Rollout starts with internal ops teams before opening up further.
Handles history and cleanup. Chat sessions are stored, collections can be resynced, and old data is automatically removed on schedule.
Covers around 10 report types: balance sheets, income statements, liability. New data is added as business needs evolve.
From zero AI to Knowledge Engine in 90 days
The engine is in full rollout. The client is scaling the AI team, moving from RAG into agents and more advanced models
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